We are 100% satisfied with both the Montel shelving and with the service. JM&C made a site visit early on to ensure the shelving was appropriate for the space, and offered excellent advice on our shelving selection and layout. They continued to offer great advice (and reassurance) throughout the project. The installation was done professionally and efficiently, and they were personable and accommodating. We missed them when they moved on to do the Pender Island Library project!
The knowledge and expertise of JM&C was refreshing. They were able to recommend options to meet our requests and budget.
Despite tight delivery timelines and challenging installation requirements, JM&C staff completed the project in a professional manner.
After only a few conversations, JM&C was able to quickly come up with a very functional design layout for our entire office. The plan included our desire of creating an open flow concept for a 'team atmosphere' type of office as well as the colour scheme, substrate and storage needs we wanted.
On the design, JM&C captured our vision on the first meeting. Their attention to the details of the overall plan, furnishings, flooring, lights and hardware was right on the mark. Communication was easy when discussing any changes and/or challenges that occurred, whether it was us, the suppliers or on-site trades' people.
When it came to furnishing, JM&C’s design-led, globally-inspired approach proved to be invaluable. Finishing touches like uniquely shaped desks to match the curve of the building and butter-soft Italian leather in the showroom area added increased luxury and prestige to the surroundings. We’ve had many compliments on our new building, both inside and out.
With JM&C’s focus on client service, support and satisfaction, they went above and beyond to ensure that our team was involved in every step of the process and they took the time to listen to our ideas and our feedback, so that they could incorporate this into the finished product. Having worked with JM&C so closely, and with such excellent results, I know their team of experienced professionals can bring virtually any design vision to life
During 2012 we worked closely with JM&C to purchase and install furnishings for the new Coquitlam Public Library . During the process we found JM&C to be unfailingly helpful and responsive. When it looked as though there would be considerable delay in delivery of shelving from Europe they went out of their way to ensure that the shelving arrived on time. Questions were answered quickly and suggested changes made immediately. I would recommend JM&C to any libraries planning renovation or new buildngs
Was impressed with how quickly I received an answer to my query, less than 20 min!
Truly excellent customer service, very innovative ideas, flexible, easy to work with, high level of professionalism